The objective is to establish Government Dental College & Hospital (GDCH), Jamnagar, as the foremost institution in Gujarat with its maiden modern government website.
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Problem
Challenges
The challenges faced in revitalizing GDCH Jamnagar’s digital presence were multifaceted:
1. Outdated Benchmarks: The benchmark websites lacked responsiveness and were outdated, presenting obstacles in achieving modern standards.
2. Lack of IT Support: The absence of IT expertise within the department hindered the adoption of new web technologies and digital asset management.
3. Content Acquisition: Obtaining content from diverse stakeholders was crucial but challenging, necessitating a deep understanding of departmental functions and user pain points.
4. Minimal Design Advocacy: Convincing stakeholders about the importance of minimal design language to enhance navigation and accessibility proved to be another obstacle.
Solution
Research & Benchmarking: Conducting extensive user research to understand user needs and preferences, informing design decisions and ensuring the website meets user expectations.
Design Foundation: Defining a cohesive color palette, font family, and communication tone to ensure an appealing and user-friendly interface.
Information Architecture: Meticulous planning to ensure seamless navigation across devices, catering to all user groups.
Performance Optimization: Optimizing website performance by minimizing code and image sizes, integrating content delivery networks, and improving loading speeds, especially for users with slower internet connections.
Proactive Measures: Implementing website monitoring tools and Google Analytics for continuous optimization and swift issue resolution, ensuring reliability and optimal performance.
Inclusivity: Emphasizing accessible design principles, such as keyboard navigation and alt text for images, to ensure inclusivity for users with disabilities.
Security Measures: Implementing security features such as captcha to protect against spamming and other measures to protect against hacking activities, ensuring the online protection of sensitive information and maintaining user trust.
By incorporating research, benchmarking, and design decisions into the development process, GDCH Jamnagar’s digital platform is poised to deliver a seamless and inclusive user experience while ensuring optimal performance and security.
Success Metrics
Resource Efficiency: Digital forms and PDFs streamlined administrative processes, conserving government resources.
Campus Engagement: Active student participation enhanced community engagement and transparency.
Parental Access: Comprehensive information and galleries facilitated parental access, fostering trust and confidence.
Enhanced Accessibility: Implementing accessible design principles improved usability for users with disabilities.
Optimized Loading Speeds: Prioritizing loading speeds ensured accessibility on devices with slower internet connections.
Inclusive design is not just about accommodating people with disabilities; it’s about designing for the full range of human diversity, including all abilities, ages, cultures, and situations.Don Norman
